downtown · kelowna
A relaxation-focused spa offering facials, massages, and pedicures in downtown Kelowna with highly praised therapists.
local tip
Book with Pippa or Elaine specifically—they're the standout therapists who make clients feel genuinely comfortable and cared for.
visit time
90 min
per person
~$85
effort
low
energy
low
the vibe
hours
what people say · via google
Izzy Delaney
a month ago
I got a facial here from Pippa. It was truly amazing. I have problem skin as it is and have always been insecure about it. This is the absolute place to go. Pippa was so kind and welcoming and really normalized the experience. I was so relaxed by the end of it I fell asleep and I left with my skin looking amazing and healing in the following days after! The products they use felt wonderful and I can say overall was a wonderful experience
Rachel Smith
2 months ago
Sam K
8 months ago
Karen Walsh
5 months ago
more photos · via google
Find more on PinterestElaine gave me a wonderful and very relaxing facial. A very calm, professional and nurturing presence that made me feel safe and comfortable in this space. The products smelt and felt amazing, I actually fell asleep lol, I woke up feeling refreshed and my skin was left feeling nourished and clear.
I booked in for a pedicure for my mom and I. The website advised that if you were coming in with gel nail polish to book the delux pedi as it had extra time to remove. It also included gel application and paraffin wax. It took my esthetician 30 min to get my gel off. And my mothers took almost 45 min. They were filing with a tiny file, and finally took out the dremel file (which they only had one of). I have never been to a spa that took more then 10 min to get gel off. We were asked where we had gone, which we had both gone to different nail salons although neither had ever been met with such an issue in all our years of receiving pedicures. Close to the end of the hour and half service my aesthetician said we were done and my mom asked about the paraffin, she said there was not time. She did say that if I really wanted it she could but my mom was still not done hers as it had taken so long and I honestly couldn’t sit there for another half hour. We were charged for the full service. I understand that my mom’s service went for an hour and 45 but again I have never been to a spa that took 45 minutes to get gel off. I have gotten it off quicker at home without a Dremel. The staff was nice so we didn’t fault them for the issue. I also called after the service and left a message with this information explaining my disappointment but after not hearing from them for two days I decided to leave a review. My mother was not pleased with her experience as hers was extremely rushed due to the extended time to get the polish off. It felt like we spent $90 to have our gel polish removed and had a sub par experience with the actual pedicure.
I had the best experience today with Pippa at the Wellness Spa in Kelowna!!! She is so professional and personable and ever so kind making a person feel so comfortable! I loved the massage and how she works on areas where most needed throughout! And the pedicure is PERFECT too!!! Thankyou Pippa! You made my day! I most definitely recommend you and the Wellness Spa!!!♥️